Shipping policy

Rellik Attire Shipping Policy

Thank you for shopping with Rellik Attire. Please review our shipping policy before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after your order has been successfully placed.

Business days do not include weekends or holidays.

During new releases, restocks, holidays, sales, or periods of high order volume, processing times may be longer.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on factors such as your order, shipping destination, package weight, and selected shipping method.

Any available free shipping promotions will be clearly stated on our website and are subject to their specific terms.

Estimated Delivery Times

After your order has been processed, estimated delivery times will depend on the shipping method and carrier selected.

Delivery dates provided at checkout or through tracking are estimates and are not guaranteed.

Shipping carrier delays may occur due to weather, holidays, high package volume, transportation disruptions, or other circumstances outside of Rellik Attire's control.

Tracking Your Order

When tracking information is available, it will be sent to the email address or phone number provided during checkout.

Please allow time for the shipping carrier to scan and update your package after receiving your tracking number.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error in your shipping address, contact Rellik Attire as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Rellik Attire is not responsible for packages delivered to an incorrect address provided by the customer.

Returned Packages

If a package is returned to Rellik Attire because of an incorrect or incomplete address, failed delivery attempt, refusal, or another issue caused by the recipient, additional shipping charges may be required to resend the order.

Original shipping charges are non-refundable unless otherwise required by law.

Lost or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is handled by that carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

Please also contact Rellik Attire Customer Support so we can review the situation and assist where reasonably possible.

Rellik Attire is not responsible for packages that are lost or stolen after confirmed delivery, except where required by applicable law.

Damaged Packages

If your item arrives damaged or defective, please contact Rellik Attire Customer Support as soon as possible.

Include your:

  • Full name

  • Order number

  • Photos showing the damaged item and packaging

We will review the issue and determine the appropriate resolution.

Multiple Packages

Orders containing multiple items may occasionally be shipped separately.

If this occurs, you may receive more than one tracking number and your items may arrive at different times.

Pre-Orders

If an item is listed as a pre-order, the estimated shipping timeframe will be provided on the product page.

Pre-order shipping dates are estimates and may change due to production, manufacturing, or transportation delays.

If your order contains both pre-order and in-stock items, the entire order may be held until the pre-order item is available unless otherwise stated.

Shipping Restrictions

Rellik Attire reserves the right to restrict shipping to certain addresses, regions, or destinations when necessary.

Available shipping options will be displayed during checkout.

Contact Us

For questions regarding shipping or an existing order, please contact Rellik Attire Customer Support.

When contacting us about an order, please include your full name and order number so we can assist you more efficiently.